Ideal for those travellers wishing to escape everyday routine, this luxurious complex is located directly beside one of the most beautiful beaches on the Mayan Riviera. History lovers staying at this outstanding hotel may have the chance to discover the hidden treasures of Tulu ruins, a Pre-Columbian Maya walled city. Featuring marble flooring and a traditional Mexican-style décor, the comfortable and spacious guest rooms offer the perfect place where to relax after a busy day of sightseeing. Guests may appreciate the extensive range of dining options available, including French, Japanese and Mexican specialities, among others. The magnificent spa area offers a wide range of beauty treatments as well as massages and the younger guests may enjoy fun moments in the Explorers Club offering a varied programme of activities, all for an unforgettable stay at this award-winning establishment.
Facilities
Air conditioning in public areas Smoke detector 24-hour reception Hotel safe Currency exchange facilities Cloakroom Lift access Shop Garden Terrace Mobile phone coverage Wired Internet Check-in hour Room service Laundry service Launderette Medical service Wheelchair-accessible Car park Garage Check-out hour Sun terrace Gym Day-care centre Babysitting service Car hire Transfer service Secure parking Multilingual staff Newspapers 24-hour security Bellboy service Small pets allowed (under 5 kg): no Wi-fi Local and international calls Luggage room Valet parking Late Check-out Dining area: 6 Grill/BBQ: 1 Private beach area Café Bar Restaurant: 8 Non-smoking area Smoking area Highchairs Poolside snack bar Banquet hall Swim-up bar Air conditioning in Restaurant Breakfast room
Room description
Bathroom Direct dial telephone TV Centrally regulated air conditioning Individually adjustable air conditioning Safe Balcony Wheelchair-accessible: no Bathrobes Smoking rooms: no Cable TV Telephone in the bathroom
Food & Drink
Breakfast Buffet lunch Gluten-free meals Vegetarian meal All inclusive with alcoholic drinks top brands
Spa & Wellness
Hairdressing salon Hot tub Sauna Steam bath Massage Spa treatments Beauty salon Spa centre
Pub Nightclub Theatre / auditorium TV lounge Kids’ club Children playground Outdoor freshwater pool: 2 Sun loungers Parasols Entertainment programme for children WaterSlides
Additional information
American Express Diners Club MasterCard Visa Identification card at arrival Deposit on arrival Non-smoking establishment Minimum check-in age: 18
Important note
In Mexico, a tourism tax is levied and is currently a one-time fee of 283 Mexican pesos or approximately 21 US dollars per person (changes by the authorities are possible at any time, please check before your arrival), regardless of the planned length of stay in the country. The tax can be paid electronically before departure using the following link: http://www.visitax.gob.mx/sitio/ Alternatively, the tax can also be paid in cash upon arrival at the airport. It is advisable to carry the exact amount in Mexican pesos or US dollars.
For scheduled arrivals in the destination area from 04:00 in the morning, the hotel room is only available on the day of arrival from the official check-in time of the respective hotel. The official check-out time of the hotel on the day of departure must also be adhered to. This includes return flights until 3.00 a.m. on the following day. Early check-in or late check-out can be booked via our service team, subject to availability and for an additional charge.
Tulum, Mexico
By loading the map, you agree to Google's privacy policy
By loading the map you allow tracking of your interactions on this website. This data may be passed to external services. You can withdraw consent anytime in privacy settings.