What are cookies and web beacons?
Web beacons (also known as “pixel tags” or “clear GIFs”) are small graphic files that may be included in our websites, apps, applications and newsletters and are typically used in conjunction with cookies to identify users or user behaviour. Web beacons are not used if you have objected to the use of the corresponding cookie.
A “cookie” is a small text file which our web server sends to your browser when you visit a website. “Session cookies” expire at the end of each browser session and log your activities during the respective session. In contrast, “permanent cookies” remain stored on your end device between browser sessions and can log your settings and activities on multiple websites.
In general, cookies pose no risk to your computer as they are merely text files and not executable programs.
Cookies are used on our website firstly to ensure that you can browse it more comfortably and secondly for advertising and market research purposes and for collecting statistics about website use. We also use cookies for web tracking purposes and to display personalised content.
Can I control the use of cookies?
Each cookie file is saved or rejected, depending on your browser settings. If the file is saved, our web server will be able to recognise your end device. This cookie can make browsing easier on subsequent visits to our website and when switching between functions that require a password since you no longer need to keep entering certain data. In this way, cookies facilitate the use of websites that require user input. In addition, cookies can help us to offer you a browsing experience that is customised in line with your preferences. However, you can decide for yourself whether or not we or external third parties are permitted store cookies on your device.
Consent manager:
As the user, you can make decisions yourself regarding the use and collection of data by cookie-based services / technologies on our portal and adjust or revoke these at any time with future effect. You can do this by clicking on a consent banner which will be displayed on your first visit and whenever any changes are made to the services provided; alternatively, you can display or change your cookie settings at any time at the bottom of each page. In compliance with the GDPR, we only use services that require your consent after your consent has been provided. You can also use our website and app without giving this consent.
Browser settings:
You can change the browser setting at any time so that it can either receive our cookies or use our website without cookie functionality. However, if you choose to disable cookies, any text you enter into form fields will not be saved for subsequent queries, which means you will have to re-enter it the next time you visit our website. In addition, key features of the website (such as flight bookings) cannot be used without cookies. Unfortunately, we will also be unable to show you any personalised content if cookies are disabled. Your browser may already be set to display a warning message each time it receives a cookie. Since the authentication cookie must be sent every time an individual page on our website is accessed, this message can become very annoying. We therefore recommend you change the settings in your browser to allow cookies from https://www.holidays.eurowings.com/. You can adjust these settings for each individual website.
What cookies and similar technologies are used on our website?
Necessary cookies are used to administer the website. They enable smooth processes, such as when booking packages, providing correct responses to your enquiries and ensuring security functions, such as to prevent malicious use of the website. Necessary cookies cannot be deactivated. The legal basis for the processing of these cookies and similar technologies is our legitimate interests in accordance with Article 6(1)(f) GDPR. The basis of our
legitimate interest is to ensure the security and functionality of this website.
We use the following necessary cookies:
|
Name of the tool, domain |
Cookie name or similar technology, |
Purpose |
Business address, |
Type of data collected |
|
Eurowings Holidays
holidays.eurowings.com |
visitorID
sessionID Storage period: |
These cookies are placed by Eurowings Holidays and are necessary for ensuring the basic functions of the website. |
Eurowings Holidays GmbH |
Anonymous user identifiers, session identifiers |
|
OneTrust Consent Management Platform
holidays.eurowings.com |
OptanonConsent 1 year |
This cookie is set by OneTrust and used by Eurowings Holidays. It stores information about the categories of cookies that the website uses and whether visitors have granted or revoked their consent to the use of each category. This enables us to prevent cookies from being set in each category in the browser if permission is not granted. It does not contain any information that may identify the website visitor. |
200 Abernathy Rd., Suite 700, Atlanta, USA |
Consent status |
|
reCAPTCHA
holidays.eurowings.com |
_GRECAPTCHA
Storage period: up to 6 months |
This cookie is set by Google and is used to provide spam protection by distinguishing humans from automated bots. It is used predominantly on the voucher purchase page.
This tool uses Google Fonts.
Data transmission to a third country: Yes |
Google Ireland Limited |
Device information, browser information, user behaviour |
In principle, we have commissioned the processing of your personal data in the European Union. Nevertheless, external service providers may also process your personal data in other third countries, such as the USA. However, any transfer of personal data is subject to the requirements of Articles 44-50 GDPR to ensure that the level of data protection is guaranteed. In all of the following categories, we process your data on the basis of your consent in accordance with Article 6(1)(a) GDPR, which you have given us by your selection in the Consent Manager. Consent given can be revoked at any time via the Consent Manager. When you register for the first time in the app or on the website, you have the option of consenting to the collection of your data for these purposes. You can change this consent at any time via the "Change cookie settings" on the website.
We use these cookies for the following:
- Monitoring the traffic on the website and app, and optimising the user experience
- Assessing which marketing channels work better
- Analysis of aggregated data on website usage to better understand our customers. Random identifiers shared with partners.
See table below for details:
|
Name of the tool, domain |
Cookie name or similar technology, |
Purpose |
Business address, |
Type of data collected |
|
Exactag
holidays.eurowings.com |
et_uk |
We use Exactag services to process data on this website and its subpages for the purposes of measuring reach, statistical analysis and improving cost optimisation. |
Exactag GmbH |
Anonymous user IDs, booking details, device data |
|
Google Analytics
holidays.eurowings.com |
_ga _gid
Storage period: 26 months |
These cookies are set by Google and placed by Eurowings Holidays for creating pseudonymous usage profiles and using them to evaluate website activity and improve our content. |
Google Ireland Limited |
Anonymous user ID, device information, booking details |
|
Qualtrics
holidays.eurowings.com |
Qualtrics Software Development Kits |
This cookie is set by Qualtrics and is used to evaluate user feedback and optimise the website and app. For example, information is stored when a user uses the feedback button or answers one of our customer surveys on the website and app. |
Qualtrics Ireland Limited, at One Clarendon Row, Dublin |
User behaviour |
We use the cookies below for the following:
- Storing the preferences of our website visitors
- Collecting user feedback to improve our website
- Evaluation of your interests in order to provide you with tailored content and offers
|
Name of the tool, domain |
Cookie name, |
Purpose |
Business address, |
Type of data collected |
|
Google Maps
holidays.eurowings.com |
NID SID SAPISID APISID SSID HSID CONSENT 1P_JAR |
Google Maps is used to display hotel locations on an interactive map, making it easier for users to find and navigate to different hotels in the search result list. These cookies may be set by Google and are used to store user preferences for Google Maps.
This tool uses Google Fonts.
|
Google Ireland Limited |
Anonymous user identifiers, user behaviour |
We use cookies for marketing and advertising purposes, for example to display advertising which matches the website visitor’s interests. After you visit our website, this application makes it possible to show you advertising related to the services/products you viewed on our website when you visit other websites.
A cookie is placed on your browser for recognition purposes. This means that your interest in certain products can be logged when you visit our website and then used to display targeted advertising when you visit other websites. We use advertising cookies for the following purposes:
- To save the user’s log-in credentials for subsequent visits
- To save the last search carried out by the user
- To share content on social media networks
- To display offers based on the user's interests
- To permit third parties to show advertisements based on the user’s interests on websites other than this one
Below you will find a list of all the services we use to place and process marketing cookies:
|
Name of the tool, domain |
Cookie name, |
Purpose |
Business address, |
Type of data collected |
|
AWIN
holidays.eurowings.com |
bId
Storage period: 1 year
Aw***** _aw_m_[advertiser-id] _aw_j_[advertiser-id] Lantern c_wc |
These cookies are set by AWIN and are used by Eurowings Holidays to track user interactions, attribute sales and conversions to the correct publishers and marketing channels, manage advertisement display frequency, and support cross-device and multi-touch attribution for affiliate marketing. |
AWIN AG |
Identifiers for individual clicks and user sessions, interaction and referral data, advertisement views and timestamps, traffic source information, and hashed input values (e.g., email) for cross-device and multi-touch attribution. |
|
Google Ads
holidays.eurowings.com |
NID |
These cookies are set by Google and are used by Eurowings to create a profile of the website user’s interests and to display relevant and personalised advertising. |
Google Ireland Limited |
Anonymous user identifiers, user behaviour |
|
Floodlight
holidays.eurowings.com |
IDE |
Floodlight is the conversion tracking system for the Google Marketing Platform. We use the Floodlight script (formerly DoubleClick Floodlight) to track the performance of our own campaigns for the Google search engine and to display advertising on Google. Floodlight uses data about your visit and click behaviour on our website and on third-party websites for this purpose. When you visit certain sub-pages on our website, the Google marketing platform may report that you came to our website via one of these ads. |
Google Ireland Limited |
Session identifiers, search details, booking details, encrypted user identifiers |
|
Facebook Pixel
holidays.eurowings.com |
datr |
This cookie is set by Facebook and enables Eurowings to track users of this website, including via other websites that use the Facebook pixel. This serves to analyse and optimise our online offer, in particular retargeting, i.e. renewed advertising on other websites and the allocation to target groups for Facebook Ads. |
Facebook Inc |
Device information, user behaviour, user identifiers |
|
Microsoft Ads
holidays.eurowings.com |
MSCLKID |
These cookies are from Microsoft and are used by Eurowings to create a profile of interests of the website visitor, as well as to display relevant, personalised advertising to them. Data transmission to a third country: Yes |
One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland Microsoft privacy policy: https://www.microsoft.com/de-de/privacy/privacystatement |
Pseudonymous user identification, user behaviour |
In principle, we have commissioned the processing of your personal data in the European Union. Nevertheless, external service providers may also process your personal data in other third countries, such as the USA. However, any transfer of personal data is subject to the requirements of Articles 44-50 GDPR to ensure that the level of data protection is guaranteed.