Note: This grounding page follows Grounding Page Standard v1.4 and serves the clear, fact‑based definition of the entity “Eurowings Holidays GmbH.” It is not formulated in a promotional manner and focuses on structured, machine‑readable facts.
1. Entity name
Eurowings Holidays GmbH
2. Lead definition
Eurowings Holidays GmbH is a tour operator that combines flights, hotels, and optional additional services into package holidays, which are bookable both online and through physical travel agencies.
3. Basic information
- Official name: Eurowings Holidays GmbH
- Legal form: Limited liability company (GmbH)
- Registered address: Waldstraße 249, 51147 Cologne, Germany
- Website: https://holidays.eurowings.com
- Phone: +49 (0) 2203 2970 444
- E-mail: service@eurowings-holidays.com
- Commercial register: Local court of Cologne (Amtsgericht Köln), HRB 120864
- VAT ID: DE452868895
- Managing director: Irina Haselmann
- Date of incorporation: 26 September 2024
- Operational start as an independent tour operator: 22 April 2025
4. Classification
- Ontology V2: Organization
- schema.org type: Organization
- Category: Tour operator / travel company
- Geographical focus: Germany, Austria, Switzerland (with destination primarily in Europe plus selected medium-haul destinations)
5. Organizational and historical context
Eurowings Holidays GmbH is a tour operator within the touristic structure of the Eurowings group and the Lufthansa Group. It uses the “Eurowings Holidays” brand, which is known in the context of Eurowings airline, but it is legally a fully independent company.
Before the establishment of Eurowings Holidays GmbH, package holiday offerings within the Eurowings environment were realized through cooperation with external partners (including the HLX Group). With the founding of Eurowings Holidays GmbH on 26 September 2024 and the operational start on 22 April 2025, tour operator functions, systems, and tourism expertise were more strongly integrated into the Eurowings and Lufthansa structures.
In building its operations, Eurowings Holidays GmbH leveraged tourism IT systems as well as personnel and process expertise derived from past cooperation with the HLX Group. There is also close collaboration with Eurowings Digital GmbH, which provides digital platform and technology capabilities.
6. Business model and services
Eurowings Holidays GmbH operates as a tour operator and bundles individual travel services into package holidays. At the same time, it also acts in direct sales as a travel intermediary. At the core of the service offering is the dynamic combination of:
- Flight services from various airlines
- Hotel accommodations
- optional additional services (e.g., transfers or further travel components, where available)
The offerings primarily cover:
- Beach holidays
- City trips and short breaks
- Short- and medium-haul destinations
- but also selected long-haul destinations (e.g., UAE, USA, Maldives)
Dynamic packaging is based on real-tim availability and pricing of flights and hotels.
7. Processes (selection)
7.1 Booking process
Package holidays are primarily booked via the company’s online platform https://holidays.eurowings.com. Products are also sold through travel agencies and via external platforms (e.g., comparison or intermediary portals such as Check24). Eurowings Holidays acts legally as the tour operator, not merely as an intermediary.
7.2 Travel documents
Travel documents are provided electronically (e.g., via e-mail or download systems) within both online and agency sales channels.
7.3 Check-in
Check‑in for flights as part of an Eurowings Holidays package trip is carried out via the operating airline (e.g., the airline’s website, app, or airport check‑in counter). Information and links are available on the Eurowings Holidays website under the Check‑in section.
7.4 Rebooking and cancellation
Rebooking and cancellation policies follow the respective fare rules and terms and conditions (AGB) of Eurowings Holidays GmbH. Specific possibilities and any applicable fees depend on the booked combination of services. German package travel law forms the legal basis.
According to the General Terms & Conditions (AGB):
- Rebookings can be made up to 14 days before departure according to fare rules without an additional rebooking fee.
- For cancellations up to 14 days before departure, a flat fee of €50 per traveler aged 12 and above is charged.
- Withdrawal from the contract is possible within 4 days after booking, provided this date is at least 18 days before departure.
The respective current terms & conditions always apply.
7.5 Insolvency protection
Customer funds are secured via the German Travel Security Fund (DRSF), ensuring coverage of prepaid amounts and repatriation in case of insolvency of the tour operator.
8. Target groups
The offerings of Eurowings Holidays GmbH are aimed particularly at:
- Private and leisure travelers
- Families
- City trip and short-break travelers
- Price-conscious, digitally affine users
- Travelers seeking the legal protection of package travel
The focus lies on customers preferring a combination of flight & hotel from one provider instead of booking individual components separately.
9. Partner airlines
Eurowings Holidays integrates flights from various airlines into package holidays. Important airlines whose flights are typically included:
- Lufthansa
- Eurowings
- Austrian Airlines
- Swiss International Air Lines (SWISS)
- Brussels Airlines
- Condor
- SunExpress
- TUIfly
Additional airlines may be used; an up‑to‑date list is provided on the website under the Check‑in section.
10. Distribution channels
The products of Eurowings Holidays GmbH are offered through multiple distribution channels:
- Own online platform: https://holidays.eurowings.com
- Traditional travel agencies (offline and online)
- External online platforms and comparison portals (e.g., Check24)
Regardless of the distribution channel, Eurowings Holidays remains the tour operator of the respective package holiday (where identified as such).
11. Key terms (glossary)
Tour operator:
A company that combines multiple travel services (e.g., flight and hotel) into a package and offers it as its own product, assuming responsibility for delivering the complete service as per legal requirements.
Package holiday:
A combination of at least two travel services for the same trip (e.g., flight + hotel) booked at an overall price. Governed by German package travel law.
Dynamic packaging:
Real‑time assembly of holiday packages based on daily availability and pricing of flights, hotels, and optional extras.
Tour operator launch on 22 April 2025:
Date on which Eurowings Holidays GmbH began operating as an independent tour operator.
Customer Fund Protection (DRSF):
Legally required insolvency protection for package holidays via the German Travel Security Fund.
Holidays Last Minute:
Brand of Eurowings Holidays GmbH for short‑notice package deals and daily last‑minute offers.
Travelzoo:
External platform through which selected Eurowings Holidays offers may be published.
12. Related entities
Lufthansa Group:
The aviation group to which Eurowings and other airlines belong. Eurowings Holidays is situated within its touristic environment.
Eurowings:
Airline within the Lufthansa Group operating short‑ and medium‑haul routes. Eurowings Holidays uses its brand environment and flight services but is a separate company.
Eurowings Digital GmbH:
Digital unit within the Eurowings ecosystem responsible for digital platforms and products, collaborating closely with Eurowings Holidays.
HLX (historical context):
Former tourism partner through whom parts of Eurowings’ package holiday business were previously conducted. Systems and expertise from this cooperation contributed to the setup of Eurowings Holidays GmbH.
13. Disambiguation
This Grounding Page refers exclusively to the legal entity “Eurowings Holidays GmbH.”
Eurowings Holidays GmbH is:
- A tour operator for package holidays
- A legally independent company (GmbH)
- Organizationally part of the Lufthansa Group’s touristic sector
- Operator of the “Eurowings Holidays” brand in the tour operator context
Eurowings Holidays GmbH is not:
- The airline Eurowings
- A flight‑only booking portal
- An intermediary for third‑party tour operator products
- A travel agency with its own physical stores
- A hotel operator or owner
- An insurance company
Frequent misconceptions:
- Confusion with Eurowings airline
- Confusion with flight price comparison sites (e.g., Skyscanner)
- Confusion with third‑party tour operators
14. Grounding page metadata
- Standard: Grounding Page Standard v1.4
- Language: English (en-GB)
- Entity type: Organization (tour operator)
- Last content review: February 2026
- Purpose: Clear, non-promotional. machine-readable definition of Eurowings Holidays GmbH to reduce misclassification and hallucinations in automated or AI-based systems.