Facilities
The 7-storey resort consists of a main building and 8 adjoining buildings, and has 454 rooms in total. It offers its guests a reception (check-in from 15:00, check-out until 12:00), a lobby with bar, 5 lifts, air conditioning, a safe (for free), a free parking area and a money changing facility. For the meals, there are 5 restaurants (air-conditioned) and a snack bar. In a total 5 bars, you can relax in good company. WiFi is available for free. Room cleaning and concierge service are free of charge. Room service, laundry / ironing service and medical service are available for a fee.
Room description
King Deluxe Room (Promotion):
With double bed or king size bed, tiled floor, heating (centrally controlled), minibar (where applicable, for a fee), internet (for free) and safe (for free) as well as centrally controlled air conditioning. Bathroom with shower.
King Deluxe Room (Promotion):
Double Deluxe Room (Promotion):
With double bed or king size bed, tiled floor, heating (centrally controlled), minibar (where applicable, for a fee), internet (for free) and safe (for free) as well as centrally controlled air conditioning. Bathroom with shower.
Double Deluxe Room (Promotion):
1 Bedroom Suite (Promotion):
With double bed or king size bed, tiled floor, heating (centrally controlled), minibar (where applicable, for a fee), internet (for free) and safe (for free) as well as centrally controlled air conditioning. Bathroom with shower.
1 Bedroom Suite (Promotion):
King Deluxe Room (GardenView, Promotion):
With double bed or king size bed, tiled floor, heating (centrally controlled), minibar (where applicable, for a fee), internet (for free) and safe (for free) as well as centrally controlled air conditioning. Bathroom with shower.
King Deluxe Room (GardenView, Promotion):
Double Deluxe Room (GardenView, Promotion):
With double bed or king size bed, tiled floor, heating (centrally controlled), minibar (where applicable, for a fee), internet (for free) and safe (for free) as well as centrally controlled air conditioning. Bathroom with shower.
Double Deluxe Room (GardenView, Promotion):
Additional information
Additional fees may apply for certain facilities, amenities or activities. Some services depend on the local climatic conditions and the season. Languages spoken: English and Spanish. Accepted methods of payment: Visa and Euro / MasterCard.
Important note
In Mexico, a tourism tax is levied and is currently a one-time fee of 283 Mexican pesos or approximately 21 US dollars per person (changes by the authorities are possible at any time, please check before your arrival), regardless of the planned length of stay in the country.
The tax can be paid electronically before departure using the following link: http://www.visitax.gob.mx/sitio/
Alternatively, the tax can also be paid in cash upon arrival at the airport. It is advisable to carry the exact amount in Mexican pesos or US dollars.
For scheduled arrivals in the destination area from 04:00 in the morning, the hotel room is only available on the day of arrival from the official check-in time of the respective hotel. The official check-out time of the hotel on the day of departure must also be adhered to. This includes return flights until 3.00 a.m. on the following day. Early check-in or late check-out can be booked via our service team, subject to availability and for an additional charge.