Live Aqua Cancun

The 12-storey hotel has 371 rooms. It is equipped with a 24h reception (check-in from 15:00, check-out until 12:00), a lobby with bar, a lift, an air conditioning, a safe (for free) as well as a parking area (for free). For the meals, there are 8 restaurants (air-conditioned). In a total 3 bars, you can relax in good company. WiFi is available for free. For guests with physical disabilities the accommodation provides a wheelchair accessible lift. Room cleaning and concierge service are free of charge. Room service, laundry / ironing service and medical service are available for a fee.

2 Double Beds Club Room (SeaFront, Balcony or Terrace):
The rooms are equipped with tiled floor, kettle (for free), minibar (for free), balcony or terrace, internet (for free), safe (for free) and flat screen TV as well as centrally controlled air conditioning. Bathroom with shower. Towels are changed.
2 Double Beds Club Room (SeaFront, Balcony or Terrace):

King Club Room (SeaFront, Balcony or Terrace):
The rooms are equipped with tiled floor, kettle (for free), minibar (for free), balcony or terrace, internet (for free), safe (for free) and flat screen TV as well as centrally controlled air conditioning. Bathroom with shower. Towels are changed.
King Club Room (SeaFront, Balcony or Terrace):

King Bed Suite (Ocean Front, Balcony or Terrace):
The rooms are equipped with tiled floor, kettle (for free), minibar (for free), balcony or terrace, internet (for free), safe (for free) and flat screen TV as well as centrally controlled air conditioning. Bathroom with shower. Towels are changed.
King Bed Suite (Ocean Front, Balcony or Terrace):

King Bed Suite (SeaFront, Balcony or Terrace):
The rooms are equipped with tiled floor, kettle (for free), minibar (for free), balcony or terrace, internet (for free), safe (for free) and flat screen TV as well as centrally controlled air conditioning. Bathroom with shower. Towels are changed.
King Bed Suite (SeaFront, Balcony or Terrace):

King Bed Suite (SeaFront, Balcony or Terrace):

Breakfast from the buffet. All inclusive: breakfast, lunch and dinner.

Sports and entertainment: Billiards (for free), fitness (where applicable, for a fee) and aerobics. Wellness: Spa area, sauna, whirlpool and massages available for a fee.

Additional fees may apply for certain facilities, amenities or activities. Some services depend on the local climatic conditions and the season. The accommodation is open to guests aged 18 and over. Languages spoken: English and Spanish. Accepted methods of payment: American Express and Visa.

In Mexico, a tourism tax is levied and is currently a one-time fee of 283 Mexican pesos or approximately 21 US dollars per person (changes by the authorities are possible at any time, please check before your arrival), regardless of the planned length of stay in the country.
The tax can be paid electronically before departure using the following link: http://www.visitax.gob.mx/sitio/
Alternatively, the tax can also be paid in cash upon arrival at the airport. It is advisable to carry the exact amount in Mexican pesos or US dollars.

For scheduled arrivals in the destination area from 04:00 in the morning, the hotel room is only available on the day of arrival from the official check-in time of the respective hotel. The official check-out time of the hotel on the day of departure must also be adhered to. This includes return flights until 3.00 a.m. on the following day. Early check-in or late check-out can be booked via our service team, subject to availability and for an additional charge.