Krystal Urban Hotels Cancun Centro

The 12-storey city hotel has 212 rooms. It offers its guests a 24h reception (check-in from 15:00, check-out until 12:00), a lobby with bar, 3 lifts, a safe (for free), a free parking area and a money changing facility. For the meals, there is a restaurant. You will be warmly welcomed in both the hotel’s bars. For guests dependent on a wheelchair the hotel has a barrier-free access and a wheelchair accessible lift. Room cleaning and concierge service are free of charge. Room service, laundry service and medical service are available for a fee.

King Standard Room:
The rooms are equipped with double bed or king size bed, baby cot (for free), balcony, internet (for free) and safe (for free) as well as individually adjustable air conditioning. Bathroom with shower (room size: 40 m²). Towels are changed.
King Standard Room:

King Standard Room:

2 Double Beds Standard Room:
The rooms are equipped with double bed or king size bed, baby cot (for free), balcony, internet (for free) and safe (for free) as well as individually adjustable air conditioning. Bathroom with shower (room size: 40 m²). Towels are changed.
2 Double Beds Standard Room:

Standard Room (Non-Refundable):
The rooms are equipped with double bed or king size bed, baby cot (for free), balcony, internet (for free) and safe (for free) as well as individually adjustable air conditioning. Bathroom with shower. Towels are changed.
Standard Room (Non-Refundable):

Breakfast from the buffet.

Sports and entertainment: Fitness (where applicable, for a fee). Child supervision: babysitting (for a fee).

Additional fees may apply for certain facilities, amenities or activities. Some services depend on the local climatic conditions and the season. Languages spoken: English and Spanish. Accepted methods of payment: Euro / MasterCard, Visa and American Express.

In Mexico, a tourism tax is levied and is currently a one-time fee of 283 Mexican pesos or approximately 21 US dollars per person (changes by the authorities are possible at any time, please check before your arrival), regardless of the planned length of stay in the country.
The tax can be paid electronically before departure using the following link: http://www.visitax.gob.mx/sitio/
Alternatively, the tax can also be paid in cash upon arrival at the airport. It is advisable to carry the exact amount in Mexican pesos or US dollars.

For scheduled arrivals in the destination area from 04:00 in the morning, the hotel room is only available on the day of arrival from the official check-in time of the respective hotel. The official check-out time of the hotel on the day of departure must also be adhered to. This includes return flights until 3.00 a.m. on the following day. Early check-in or late check-out can be booked via our service team, subject to availability and for an additional charge.