Flamingo Cancun Resort

The 6-storey spa hotel has 249 rooms in total. It is equipped with a 24h reception (check-in from 14:00, check-out until 11:00), a lobby with bar, a safe (for free), a coiffeur as well as a shop. For the meals, there are two restaurants (air-conditioned). You will be warmly welcomed in both the hotel’s bars. WiFi is available for free. Room cleaning and concierge service are free of charge. Laundry / ironing service and medical service are available for a fee. For the room service the hotel charges a fee (where applicable).

Double Standard Room:
The rooms are equipped with safe (where applicable, for a fee).
Double Standard Room:

Double Standard Room (SeaView):
The rooms are equipped with safe (where applicable, for a fee).
Double Standard Room (SeaView):

Double Standard Room (SeaView):

Double Deluxe Room:
The rooms are equipped with safe (where applicable, for a fee).
Double Deluxe Room:

Double Deluxe Room (SeaView):
The rooms are equipped with safe (where applicable, for a fee).
Double Deluxe Room (SeaView):

Double Standard FamilyRoom:
The rooms are equipped with safe (where applicable, for a fee).
Double Standard FamilyRoom:

The hotel has 2 restaurants. Evening drinks can be enjoyed at the lobby bar.

Child supervision: babysitting (for a fee).

Additional fees may apply for certain facilities, amenities or activities. Some services depend on the local climatic conditions and the season. Languages spoken: English and Spanish. Accepted methods of payment: Euro / MasterCard, American Express and Visa.

In Mexico, a tourism tax is levied and is currently a one-time fee of 283 Mexican pesos or approximately 21 US dollars per person (changes by the authorities are possible at any time, please check before your arrival), regardless of the planned length of stay in the country.
The tax can be paid electronically before departure using the following link: http://www.visitax.gob.mx/sitio/
Alternatively, the tax can also be paid in cash upon arrival at the airport. It is advisable to carry the exact amount in Mexican pesos or US dollars.

For scheduled arrivals in the destination area from 04:00 in the morning, the hotel room is only available on the day of arrival from the official check-in time of the respective hotel. The official check-out time of the hotel on the day of departure must also be adhered to. This includes return flights until 3.00 a.m. on the following day. Early check-in or late check-out can be booked via our service team, subject to availability and for an additional charge.

Incidents|General|Restrictions - Adult Entertainment|Comment:the evening shows (Monday, Wednesday and Friday) will be limited to a maximum of 50 people and drinks will be provided (COVID-19)
Incidents|General|Restrictions - Adult Entertainment|Consequence:limited capacity
Incidents|General|Restrictions- Spa|Comment:to avoid COVID-19 in certain places sensitive to propagation, the spa will be kept closed until further notice
Incidents|General|Restrictions- Spa|Consequence:no indoor activities
Incidents|General|Restrictions - Fitness Center|Comment:to avoid COVID-19 in certain places sensitive to propagation, the spa will be kept closed until further notice
Incidents|General|Restrictions - Fitness Center|Consequence:no indoor activities
Incidents|General|Restrictions - Kids Club|Comment:to avoid COVID-19 in certain places sensitive to propagation, the spa will be kept closed until further notice
Incidents|General|Restrictions - Kids Club|Consequence:no indoor activities