Facilities
Recently renovated in 2019, the 8-storey beach hotel has 617 rooms in total. It is equipped with a reception (check-in from 15:00, check-out until 12:00), a lobby with bar, a lift, an air conditioning, a safe (for free), a mini market, various other shops, discotheque as well as a parking area (for free). For the meals, there are 5 restaurants (air-conditioned) and a snack bar. In a total 7 bars, you can relax in good company. WiFi is available for free. For guests dependent on a wheelchair the hotel has a barrier-free access and a wheelchair accessible lift. Room cleaning and concierge service are free of charge. Room service, laundry / ironing service and medical service are available for a fee.
Room description
Double Standard Room (SeaView, Balcony or Terrace):
With baby cot (for free), tiled floor, balcony or terrace, kettle (for free), minibar (for free), internet (for free), safe (for free) and sat/cable TV as well as individually adjustable air conditioning. Bathroom with shower.
Double Standard Room (SeaView, Balcony or Terrace):
SingleUse Club Room (SeaView, Balcony or Terrace):
With baby cot (for free), tiled floor, balcony or terrace, kettle (for free), minibar (for free), internet (for free), safe (for free) and sat/cable TV as well as individually adjustable air conditioning. Bathroom with shower.
SingleUse Club Room (SeaView, Balcony or Terrace):
Double Standard Room (SeaView, Balcony or Terrace SpecialPackage):
With baby cot (for free), tiled floor, balcony or terrace, kettle (for free), minibar (for free), internet (for free), safe (for free) and sat/cable TV as well as individually adjustable air conditioning. Bathroom with shower.
Double Standard Room (SeaView, Balcony or Terrace SpecialPackage):
Double Club Room (SeaView, Balcony or Terrace):
With baby cot (for free), tiled floor, balcony or terrace, kettle (for free), minibar (for free), internet (for free), safe (for free) and sat/cable TV as well as individually adjustable air conditioning. Bathroom with shower.
Double Club Room (SeaView, Balcony or Terrace):
Single w.Child Standard Room (Balcony or Terrace):
With baby cot (for free), tiled floor, balcony or terrace, kettle (for free), minibar (for free), internet (for free), safe (for free) and sat/cable TV as well as individually adjustable air conditioning. Bathroom with shower.
Single w.Child Standard Room (Balcony or Terrace):
Entertainment
Sports and entertainment: Tennis (for a fee), billiards (for free), table tennis (for free) and fitness. A golf course is approx. 500 m from the hotel. Spa area and massages available for a fee. Entertainment for adults: activity programme with evening shows. For the entertainment of young guests there is a children?s play area. Child supervision: mini club for children (from 4 - 12 years), babysitting (for a fee) and activity programme for children from 4 - 12 years. Gaming Room.
Additional information
Additional fees may apply for certain facilities, amenities or activities. Some services depend on the local climatic conditions and the season. Languages spoken: English and Spanish. Accepted methods of payment: American Express, Euro / MasterCard and Visa.
Important note
In Mexico, a tourism tax is levied and is currently a one-time fee of 283 Mexican pesos or approximately 21 US dollars per person (changes by the authorities are possible at any time, please check before your arrival), regardless of the planned length of stay in the country.
The tax can be paid electronically before departure using the following link: http://www.visitax.gob.mx/sitio/
Alternatively, the tax can also be paid in cash upon arrival at the airport. It is advisable to carry the exact amount in Mexican pesos or US dollars.
For scheduled arrivals in the destination area from 04:00 in the morning, the hotel room is only available on the day of arrival from the official check-in time of the respective hotel. The official check-out time of the hotel on the day of departure must also be adhered to. This includes return flights until 3.00 a.m. on the following day. Early check-in or late check-out can be booked via our service team, subject to availability and for an additional charge.