Aloft Cancun

The 10-storey city hotel has 177 rooms. It is equipped with a reception (check-in from 15:00, check-out until 12:00), a lobby with bar, 2 lifts, an air conditioning, a safe (for a fee), a sky bar as well as a parking area (for free). For the meals, there is a restaurant (air-conditioned). You will be warmly welcomed in both the hotel’s bars. WiFi is available for free. For guests with physical disabilities the hotel has a barrier-free access. Room cleaning and concierge service are free of charge. Room service, laundry / ironing service and medical service are available for a fee.

Double Standard Room:
With double bed or king size bed, baby cot (for free), kettle (for free), internet (for free), safe (for free) and flat screen TV as well as centrally controlled air conditioning. Bathroom with shower.
Double Standard Room:

Double Standard Room (LagoonView):
With double bed or king size bed, baby cot (for free), kettle (for free), internet (for free), safe (for free) and flat screen TV as well as centrally controlled air conditioning. Bathroom with shower.
Double Standard Room (LagoonView):

Double Standard Room (Non-Refundable):
With double bed or king size bed, baby cot (for free), kettle (for free), internet (for free), safe (for free) and flat screen TV as well as centrally controlled air conditioning. Bathroom with shower.
Double Standard Room (Non-Refundable):

Lagoon Room (Non-Refundable):
With double bed or king size bed, baby cot (for free), kettle (for free), internet (for free), safe (for free) and flat screen TV as well as centrally controlled air conditioning. Bathroom with shower.
Lagoon Room (Non-Refundable):

Breakfast from the buffet. Half board: lunch or dinner.

Sports and entertainment: Billiards (for free) and fitness. A golf course is located approx. 20 km from the hotel. Bicycle rental. Spa area, sauna and massages available for a fee.

Additional fees may apply for certain facilities, amenities or activities. Some services depend on the local climatic conditions and the season. Languages spoken: English and Spanish. Accepted methods of payment: American Express, Visa and Euro / MasterCard.

In Mexico, a tourism tax is levied and is currently a one-time fee of 283 Mexican pesos or approximately 21 US dollars per person (changes by the authorities are possible at any time, please check before your arrival), regardless of the planned length of stay in the country.
The tax can be paid electronically before departure using the following link: http://www.visitax.gob.mx/sitio/
Alternatively, the tax can also be paid in cash upon arrival at the airport. It is advisable to carry the exact amount in Mexican pesos or US dollars.

For scheduled arrivals in the destination area from 04:00 in the morning, the hotel room is only available on the day of arrival from the official check-in time of the respective hotel. The official check-out time of the hotel on the day of departure must also be adhered to. This includes return flights until 3.00 a.m. on the following day. Early check-in or late check-out can be booked via our service team, subject to availability and for an additional charge.