Serenity Alma Heights

The 5-storey 2nd row beach hotel has 579 rooms, and spread over one main building and 3 adjoining buildings. It is equipped with a 24h reception (check-in from 14:00, check-out until 12:00), a lobby with bar, 4 lifts, an air conditioning, a safe (for free), a coiffeur, a mini market, various other shops, a parking area (for free) as well as a money changing facility. For the meals, there are 8 restaurants (air-conditioned) and a snack bar. In a total 5 bars, you can relax in good company. WiFi is available for free. For guests dependent on a wheelchair the accommodation provides a barrier-free access. Room cleaning and concierge service are free of charge. Room service, laundry / ironing service and medical service are available for a fee.

Double Standard FamilyRoom:
The rooms are equipped with double bed or twin bed, extra bed (folding bed), baby cot (for free), carpet, kettle (for free), minibar (where applicable, for a fee), safe (for free) and sat TV as well as centrally controlled air conditioning (from April to October). Bathroom with shower (room size: 57 m²).
Double Standard FamilyRoom:

Double Standard Room (Economy):
The rooms are equipped with double bed or twin bed, extra bed (folding bed), baby cot (for free), carpet, kettle (for free), minibar (where applicable, for a fee), safe (for free) and sat TV as well as centrally controlled air conditioning (from April to October). Bathroom with shower.
Double Standard Room (Economy):

Double Premium Room (PoolView):
The rooms are equipped with double bed or twin bed, extra bed (folding bed), baby cot (for free), carpet, kettle (for free), minibar (where applicable, for a fee), safe (for free) and sat TV as well as centrally controlled air conditioning (from April to October). Bathroom with shower.
Double Premium Room (PoolView):

SingleUse Premium Room (PoolView):
The rooms are equipped with double bed or twin bed, extra bed (folding bed), baby cot (for free), carpet, kettle (for free), minibar (where applicable, for a fee), safe (for free) and sat TV as well as centrally controlled air conditioning (from April to October). Bathroom with shower.
SingleUse Premium Room (PoolView):

Double Superior Room (GardenView):
The rooms are equipped with double bed or twin bed, extra bed (folding bed), baby cot (for free), carpet, kettle (for free), minibar (where applicable, for a fee), safe (for free) and sat TV as well as centrally controlled air conditioning (from April to October). Bathroom with shower.
Double Superior Room (GardenView):

Single Superior Room (GardenView):
The rooms are equipped with double bed or twin bed, extra bed (folding bed), baby cot (for free), carpet, kettle (for free), minibar (where applicable, for a fee), safe (for free) and sat TV as well as centrally controlled air conditioning (from April to October). Bathroom with shower.
Single Superior Room (GardenView):

Club Room (PoolView):
The rooms are equipped with double bed or twin bed, extra bed (folding bed), baby cot (for free), carpet, kettle (for free), minibar (where applicable, for a fee), safe (for free) and sat TV as well as centrally controlled air conditioning (from April to October).
Club Room (PoolView):

SingleUse Club Room (PoolView):
The rooms are equipped with double bed or twin bed, extra bed (folding bed), baby cot (for free), carpet, kettle (for free), minibar (where applicable, for a fee), safe (for free) and sat TV as well as centrally controlled air conditioning (from April to October).
SingleUse Club Room (PoolView):

Double Superior Water Room:
The rooms are equipped with double bed or twin bed, extra bed (folding bed), baby cot (for free), carpet, kettle (for free), minibar (where applicable, for a fee), safe (for free) and sat TV as well as centrally controlled air conditioning (from April to October).
Double Superior Water Room:

SingleUse Superior Water Room:
The rooms are equipped with double bed or twin bed, extra bed (folding bed), baby cot (for free), carpet, kettle (for free), minibar (where applicable, for a fee), safe (for free) and sat TV as well as centrally controlled air conditioning (from April to October).
SingleUse Superior Water Room:

SingleUse Superior Water Room:

SingleUse Superior Water Room:

SingleUse Superior Water Room:

Water FamilyRoom:
The rooms are equipped with double bed or twin bed, extra bed (folding bed), baby cot (for free), carpet, kettle (for free), minibar (where applicable, for a fee), safe (for free) and sat TV as well as centrally controlled air conditioning (from April to October).
Water FamilyRoom:

Triple Superior Room (GardenView):
The rooms are equipped with double bed or twin bed, extra bed (folding bed), baby cot (for free), carpet, kettle (for free), minibar (where applicable, for a fee), safe (for free) and sat TV as well as centrally controlled air conditioning (from April to October).
Triple Superior Room (GardenView):

Single Premium Room (PoolView):
The rooms are equipped with double bed or twin bed, extra bed (folding bed), baby cot (for free), carpet, kettle (for free), minibar (where applicable, for a fee), safe (for free) and sat TV as well as centrally controlled air conditioning (from April to October).
Single Premium Room (PoolView):

Triple Premium Room (PoolView):
The rooms are equipped with double bed or twin bed, extra bed (folding bed), baby cot (for free), carpet, kettle (for free), minibar (where applicable, for a fee), safe (for free) and sat TV as well as centrally controlled air conditioning (from April to October).
Triple Premium Room (PoolView):

Single Club Room (PoolView):
The rooms are equipped with double bed or twin bed, extra bed (folding bed), baby cot (for free), carpet, kettle (for free), minibar (where applicable, for a fee), safe (for free) and sat TV as well as centrally controlled air conditioning (from April to October).
Single Club Room (PoolView):

Triple Club Room (PoolView):
The rooms are equipped with double bed or twin bed, extra bed (folding bed), baby cot (for free), carpet, kettle (for free), minibar (where applicable, for a fee), safe (for free) and sat TV as well as centrally controlled air conditioning (from April to October).
Triple Club Room (PoolView):

Inter-connected FamilyRoom:
The rooms are equipped with double bed or twin bed, extra bed (folding bed), baby cot (for free), carpet, kettle (for free), minibar (where applicable, for a fee), safe (for free) and sat TV as well as centrally controlled air conditioning (from April to October).
Inter-connected FamilyRoom:

Double Club Room (PoolView):
The rooms are equipped with double bed or twin bed, extra bed (folding bed), baby cot (for free), carpet, kettle (for free), minibar (where applicable, for a fee), safe (for free) and sat TV as well as centrally controlled air conditioning (from April to October).
Double Club Room (PoolView):

Breakfast (from 07:00 - 10:00) from the buffet. All inclusive: breakfast, lunch and dinner. Breakfast and lunch and dinner only in selected restaurants or bars. Soft drinks (00:00 - 00:00), coffee and tea (00:00 - 00:00), small snacks (12:00 - 17:00), beer (00:00 - 00:00), wine (00:00 - 00:00), national alcoholic drinks (00:00 - 00:00), late riser’s breakfast (10:00 - 11:00), midnight snacks (22:00 - 23:00) and free use of safe (with deposit). All inclusive Plus: breakfast, lunch and dinner. Breakfast as well as lunch and dinner only in selected restaurants. Soft drinks (00:00 - 00:00), coffee/tea (00:00 - 00:00), small snacks (12:00 - 17:00), national alcoholic drinks (00:00 - 00:00) and midnight snacks (22:00 - 23:00). Water, beer as well as wine at certain times. Welcome drink, free Internet, free use of safe (with deposit), certain sports activities included, free minibar (limited) as well as 24h service. One meal in the a la carte restaurant.

Sports and entertainment: Tennis (for a fee, approx. 100 m away), billiards (for a fee), darts (for free), table tennis (for a fee), fitness (open from 09:00 - 19:00, where applicable, for a fee), mini golf, football, beach volleyball, aerobics and yoga. Approx. 600 m away from the hotel watersports activities are on offer (partly from local providers). Wellness: Spa area, sauna, whirlpool, steam bath, hamam and massages available for a fee. Entertainment for adults: activity programme with evening shows. Child supervision: mini club for children (from 5 - 12 years) and activity programme for children. Gaming Room (for a fee).

Additional fees may apply for certain facilities, amenities or activities. Some services depend on the local climatic conditions and the season. Languages spoken: English, German, French and Russian. Accepted methods of payment: Visa and Euro / MasterCard.

For scheduled arrivals in the destination area from 04:00 in the morning, the hotel room is only available on the day of arrival from the official check-in time of the respective hotel. The official check-out time of the hotel on the day of departure must also be observed. This includes return flights until 3.00 a.m. on the following day. Early check-in or late check-out can be booked via our service team, subject to availability and for an additional charge.

Incidents|General|Renovations - Swimming Pool|Comment:kids pool under maintenance. Alternative available.
Incidents|General|Renovations - Swimming Pool|Effective Date2022-12-01T00:00:00
Incidents|General|Renovations - Swimming Pool|Duration of the incident
Incidents|General|Renovations - Swimming Pool|Consequence:Closed
Incidents|General|Renovations - Swimming Pool|Solution:Alternative facility available (same hotel)