Serrano Palace inkl. Mietwagen

Luxury hotel only few steps from the beach! ** Rental car included - details see additional info **

The luxury hotel is located just 50 m from the beach and close to the centre of Cala Ratjada where guests will discover many shopping and entertainment venues. Restaurants and bars are also roughly 200 m away, whilst shops and the closest nightclub are 500 m from the hotel. Links to the public transport network lie in front of the hotel.

This beach hotel has an entrance hall, reception, elevators, cafeteria snack by the pool with towel service, a restaurant, reading room with digital satellite TV and conference rooms with natural light. There is also WIFI access throughout the hotel for additional fee. Furthermore there is an outdoor terrace with view on the sea, an outdoor swimmingpool with integrated pool for children and a nudism terrace. The hotel comes also with a SPA area, a gym and a beauty centre.

The comfortable DOUBLE ROOMS come with a bathroom with hairdryer. Further facilities include air conditioning, a direct dial telephone, a minibar, a hire safe, a king-size bed, satellite/cable TV, central heating, a balcony/terrace and an Internet connection. SEA VIEW ROOMS come with the same facilites, but offer sea view. SINGLE ROOMS are Double rooms for single use.Sea view rooms can be booked as single rooms as well. Tea and coffee facilities are available for additional fee.

The nearest golf course lies about 2 km away.

This outdoor complex features a freshwater swimming pool and a children?s paddling area as well as a sun terrace with sun loungers and parasols and a pool bar. Guests may make use of the sauna, the solarium, the steam room, the Jacuzzi and the massage service.

RENTAL CAR INCLUDED:
Included in the price is a rental car of category C or E from/to Palma de Mallorca airport of the company RECORD GO.

IMPORTANT! Vehicle delivery takes place only on presentation of a valid credit card (EC cards are also accepted) and a valid driving license!

RECEPTION/RETURN:
In the arrival hall of the airport you will find yourself directly at one of the Record Go counters. There is one counter inside the baggage area and another in the arrivals hall. At the queue number machine you draw a ticket for the EXPRESS LINE and are then called according to your ticket number. You will pick up and return your rental car in the airport car park.

Car type: Joint booking of 1-3 persons in one room = category C, Toyota Aygo or similar, 3-door with air conditioning and radio, unlimited mileage. Joint booking of 4 and more people in one room = category E, Citroen C4 or similar, 5-door with air conditioning and radio, unlimited mileage.

DRIVER:
The driver must be at least 19 years old and have held a valid driving licence for at least one year.
Supplement for drivers under 21 years (19-20): 9,00 €/day max 108,00 €.
Supplement for drivers from 21 to 24 years: 7,00 €/day max 84,00 €.
Supplement for additional driver: 7,95 €/day max. 95,40 €

FUEL ARRANGEMENT:
The car is handed over with a full tank and must be returned with a full tank. If the rental car is not returned with a full tank of fuel, the difference between the full tank and a handling fee of 30 € will be charged to the credit card.

INSURANCE:
Fully comprehensive insurance without excess including unlimited mileage.
There is no insurance cover against traffic tickets, their processing, loss or breakage of car keys or mistakes during refuelling, loss of vehicle documents, loss of the
Number plate, damage to the chassis, damage to the clutch, engine damage, cleaning damage, damage to special equipment (GoPad, child seats ...), damage to other equipment (rear storage, spare wheel, antenna, warning triangle, vest ...), upholstery damage, theft with key in the vehicle. No insurance cover in the event of force majeure or circumstances in which the loss or damage was caused by a breach or breach of duties and conditions.

ADDITIONAL EQUIPMENT FEES:
Child seat supplement: 9,95 €/day max 107,40 € per rental period
Supplement GO PAD (7'' Samsung Tablet + WiFi + GPS + Experiences): 8,95 €/day max 107,40 € per rental period (If the GoPad or one of its accessories is damaged, lost or misplaced during the rental period, the contract holder is responsible for paying the corresponding replacement fee: Tablet: 220 €, Cover: 15 €, Bracket: 15 €, USB cable: 3 €, Charger: 12 €, Car charger: 8 €, Carrying case: 4 €).

BREAKDOWN SERVICE: You will receive the telephone number of the rental car station and an emergency telephone number upon delivery. Premium breakdown service included.

EXPRESS LINE INCLUDED:
Priority pick-up service for the car and preferential support at the pick-up counter.

A tourist tax is levied on the islands of Mallorca, Menorca, Ibiza and Formentera. The amount of the tax depends on the type and category of accommodation booked and the length of stay. In the high season (May - October) the costs amount to 1-4 EUR in the low season (November to April) to 0.25-1 EUR, in each case per day/person plus 10% VAT. From the 9th day of stay in the same accommodation, the amount is reduced by 50%. Children under the age of 16 are exempt from the tax. The tax will be charged to guests at the booked accommodation and passed on to the authorities by the hoteliers. Detailed information can be found on the Balearic Islands government website.
http://www.caib.es/sites/impostturisme/de/impost/

For scheduled arrivals in the destination area from 04:00 a.m., the hotel room is only available on the day of arrival from the official check-in time of the respective hotel. The official check-out time of the hotel on the day of departure must also be observed. This includes return flights until 3.00 a.m. on the following day. Early check-in or late check-out can be booked via our service team, subject to availability and for an additional charge.