Tukan Hotel Playa del Carmen

The 4-storey city hotel consists of a main building and 2 adjoining buildings, and has 156 rooms in total. It is equipped with a 24h reception (check-in from 15:00, check-out until 12:00), a lobby, an air conditioning, a safe (for a fee) as well as a shop. WiFi is available for free. Room cleaning is free of charge. Laundry / ironing service is available for a fee.

2 Bedroom Deluxe Room:
The rooms are equipped with double bed or king size bed, internet (for free), safe (for free) and flat screen cable TV as well as individually adjustable air conditioning. Bathroom with shower (room size: 43 m²). Towels are changed.
2 Bedroom Deluxe Room:

Standard Room (Promotion):
The rooms are equipped with double bed or king size bed, internet (for free), safe (for free) and flat screen cable TV as well as individually adjustable air conditioning. Bathroom with shower (room size: 20 m²). Towels are changed.
Standard Room (Promotion):

Standard Room (Promotion):

Deluxe Room:
The rooms are equipped with double bed or king size bed, internet (for free), safe (for free) and flat screen cable TV as well as individually adjustable air conditioning. Bathroom with shower (room size: 21 m²). Towels are changed.
Deluxe Room:

FamilySuite:
The rooms are equipped with internet (for free), safe (for free) and flat screen cable TV as well as individually adjustable air conditioning. Bathroom with shower (room size: 22 m²). Towels are changed.
FamilySuite:

Double Deluxe Room (TypeB):
The rooms are equipped with double bed or king size bed, internet (for free), safe (for free) and flat screen cable TV as well as individually adjustable air conditioning. Bathroom with shower (room size: 22 m²). Towels are changed.
Double Deluxe Room (TypeB):

Double Room (Non-Refundable):
The rooms are equipped with double bed, internet (for free), safe (for free) and flat screen cable TV as well as individually adjustable air conditioning. Bathroom with shower (room size: 20 m²). Towels are changed.
Double Room (Non-Refundable):

FamilySuite (Non-Refundable):
The rooms are equipped with internet (for free), safe (for free) and flat screen cable TV as well as individually adjustable air conditioning. Bathroom with shower. Towels are changed.
FamilySuite (Non-Refundable):

2 Bedroom Deluxe Room (Non-Refundable):
The rooms are equipped with internet (for free), safe (for free) and flat screen cable TV as well as individually adjustable air conditioning. Bathroom with shower. Towels are changed.
2 Bedroom Deluxe Room (Non-Refundable):

Double Deluxe Room (TypeB Non-Refundable):
The rooms are equipped with internet (for free), safe (for free) and flat screen cable TV as well as individually adjustable air conditioning. Bathroom with shower. Towels are changed.
Double Deluxe Room (TypeB Non-Refundable):

Deluxe Room (Non-Refundable):
The rooms are equipped with internet (for free), safe (for free) and flat screen cable TV as well as individually adjustable air conditioning. Bathroom with shower. Towels are changed.
Deluxe Room (Non-Refundable):

Standard Room (Non-Refundable):
The rooms are equipped with internet (for free), safe (for free) and flat screen cable TV as well as individually adjustable air conditioning. Bathroom with shower. Towels are changed.
Standard Room (Non-Refundable):

Full board: breakfast, lunch and dinner. All inclusive: breakfast, lunch and dinner.

A golf course is located approx. 2 km from the hotel.

Additional fees may apply for certain facilities, amenities or activities. Some services depend on the local climatic conditions and the season. Languages spoken: English and Spanish. Accepted methods of payment: Visa, Euro / MasterCard, JCB, American Express and Diners Club.

In Mexico, a tourism tax is levied and is currently a one-time fee of 283 Mexican pesos or approximately 21 US dollars per person (changes by the authorities are possible at any time, please check before your arrival), regardless of the planned length of stay in the country.
The tax can be paid electronically before departure using the following link: http://www.visitax.gob.mx/sitio/
Alternatively, the tax can also be paid in cash upon arrival at the airport. It is advisable to carry the exact amount in Mexican pesos or US dollars.

For scheduled arrivals in the destination area from 04:00 in the morning, the hotel room is only available on the day of arrival from the official check-in time of the respective hotel. The official check-out time of the hotel on the day of departure must also be adhered to. This includes return flights until 3.00 a.m. on the following day. Early check-in or late check-out can be booked via our service team, subject to availability and for an additional charge.