Sandos Caracol Nature Resort & Water Park

Sandos Caracol Eco Resort & Water Park is a fantastic resort which is a perfect blend of fresh luxury and eco-friendly design and facilities. Here, style and substance exist in perfect balance. The hotels impeccable service exceeds every expectation to guarantee guests unlimited amounts of fun and relaxation. A great hotel whether guests are travelling with their family, significant other or friends. Check-out time is at 12 noon, and guests must vacate the property by 1:00 p. m. There will be an additional charge of $20 USD per person per hour for late check-out, payable directly at the reception.

Air conditioning in public areas
Smoke detector
24-hour reception
Hotel safe
Currency exchange facilities
Newspaper stand
Shop
Garden
Wired Internet
Check-in hour
Laundry service
Launderette
Medical service
Wheelchair-accessible
Car park
Garage: no
Check-out hour
Sun terrace
Gym
Babysitting service
Car hire
Secure parking
Multilingual staff
24-hour security
Bellboy service
Small pets allowed (under 5 kg): no
Wi-fi
Bikes available
Café
Bar
Restaurant
Non-smoking area
Smoking area
Poolside snack bar
Swim-up bar
Air conditioning in Restaurant

Shower
Hairdryer
Direct dial telephone
TV
Internet access: no
Minibar
Centrally regulated air conditioning
Individually adjustable air conditioning
Individually adjustable heating
Safe
Wheelchair-accessible: no
Disability-friendly bathroom: no
Smoking rooms: no
Cable TV

Breakfast buffet
Buffet dinner
À la carte dinner
Snacks
Vegetarian meal
All inclusive

Aqua fit
Diving
Sailing
Canoeing
Table tennis
Aerobics
Fitness
Basketball
Beach volleyball
Billiards
Tennis
Darts

Hairdressing salon
Sauna
Steam bath
Massage
Spa treatments
Beauty salon
Spa centre

Theatre / auditorium
Game room
Kids’ club
Children playground
Children’s swimming area: 1
Sun loungers
Parasols
Entertainment programme for adults
Entertainment programme for children
WaterSlides
Waterpark

American Express
MasterCard
Visa
Identification card at arrival
Deposit on arrival

In Mexico, a tourist tax may be charged per room per night. The tax is charged to guests at the booked accommodation and must be paid at check-in in cash or by credit card. The tax is passed on to the authorities by the hoteliers.

For scheduled arrivals in the destination area from 04:00 in the morning, the hotel room is only available on the day of arrival from the official check-in time of the respective hotel. The official check-out time of the hotel on the day of departure must also be adhered to. This includes return flights until 3.00 a.m. on the following day. Early check-in or late check-out can be booked via our service team, subject to availability and for an additional charge.