Iberostar Waves Quetzal

The hotel Iberostar Waves Quetzal is located around 2 km from Playa del Carmen (Tulum around 40 km, Canucn around 60 km). A sandy beach is around 50 m from the hotel. The tourist centre is about 4 km away. The nearest shopping facilities are located approx. 6 km from the hotel, a supermarket can be reached after around 3 km. It is 4 km from the hotel to the nearest bars and restaurants. Entertainment facilities such as a cinema are approx. 6 km away. The following attractions can be reached from the hotel: Xcaret (approx. 10 km away), Xel-Ha (approx. 48 km away), Tulum Ruins (approx. 64 km away) and Coba Ruins (approx. 110 km away). For mobility during your holiday, there are a taxi rank (around 100 m away) and a car rental company. For medical treatment in emergencies there is a hospital around 3 km away. The airport (CUN) is approx. 60 km away. Another airport (TQO) is located approx. 89 km away.

The 2-storey spa hotel has 349 rooms, and spread over one main building and 10 adjoining buildings. It is equipped with a 24h reception (check-in from 15:00, check-out until 12:00), a lobby with bar, an air conditioning, a safe (for free), a shop, a theater as well as a parking area (for free). For the meals, there are 8 restaurants (air-conditioned) and a snack bar. In a total 7 bars, you can relax in good company. WiFi is available for free. For guests dependent on a wheelchair the hotel has a barrier-free access and a number of wheelchair accessible bathrooms. Room cleaning, room service and concierge service are free of charge. Laundry / ironing service and medical service are available for a fee.

2 Bedroom FamilyRoom (Balcony or Terrace):
With kettle (for free), minibar (for free), internet (for free), safe (for free) and flat screen TV as well as centrally controlled air conditioning. Bathroom with shower.
2 Bedroom FamilyRoom (Balcony or Terrace):

Double Premium Room:
With kettle (for free), minibar (for free), internet (for free), safe (for free) and flat screen TV as well as centrally controlled air conditioning. Bathroom with shower.
Double Premium Room:

Double Premium Room (Tropical View):
With kettle (for free), minibar (for free), internet (for free), safe (for free) and flat screen TV as well as centrally controlled air conditioning. Bathroom with shower.
Double Premium Room (Tropical View):

Double Premium Room (GardenView):
With kettle (for free), minibar (for free), internet (for free), safe (for free) and flat screen TV as well as centrally controlled air conditioning. Bathroom with shower.
Double Premium Room (GardenView):

Double Premium Room (Jungle View):
With kettle (for free), minibar (for free), internet (for free), safe (for free) and flat screen TV as well as centrally controlled air conditioning. Bathroom with shower.
Double Premium Room (Jungle View):

Double Premium Room (Promotion):
With kettle (for free), minibar (for free), internet (for free), safe (for free) and flat screen TV as well as centrally controlled air conditioning. Bathroom with shower.
Double Premium Room (Promotion):

Double RunOfHouse Room:
With kettle (for free), minibar (for free), internet (for free), safe (for free) and flat screen TV as well as centrally controlled air conditioning. Bathroom with shower.
Double RunOfHouse Room:

Breakfast from the buffet.

Sports and entertainment: Tennis (for free), darts (for free), football, fitness, volleyball, beach volleyball, yoga and pilates. A golf course is located approx. 5 km from the hotel. Spa area, sauna, whirlpool and massages available for a fee. Entertainment for adults: activity programme with evening shows and live music. In the outside area of the hotel there is a play area for children. Child supervision: mini club for children (from 4 - 17 years), babysitting (for a fee) and activity programme for children.

Additional fees may apply for certain facilities, amenities or activities. Some services depend on the local climatic conditions and the season. Languages spoken: English, French and Spanish. Accepted methods of payment: Visa.

A tourism tax is levied in Mexico and currently amounts to a one-off tax of 224 Mexican pesos or approx. 11 US dollars per person (changes by the authorities are possible at any time, please inform yourself before arrival), regardless of the planned length of stay in the country.
The tax can be paid electronically before departure via the following link: http://www.visitax.gob.mx/sitio/
Alternatively, the tax can also be paid in cash on arrival at the airport. In this case, it is advisable to carry the amount with you in Mexican pesos or US dollars

For scheduled arrivals in the destination area from 04:00 in the morning, the hotel room is only available on the day of arrival from the official check-in time of the respective hotel. The official check-out time of the hotel on the day of departure must also be adhered to. This includes return flights until 3.00 a.m. on the following day. Early check-in or late check-out can be booked via our service team, subject to availability and for an additional charge.