Hyatt Centric Playa del Carmen

Discover the vibrant energy of Playa del Carmen at Hyatt Centric Playa del Carmen. Choose from two distinct experiences: Downtown House, featuring a rooftop infinity pool with panoramic views, and Beach House, offering spacious suites, a beachfront pool, and oceanfront dining just steps from the shore. Located in the heart of Quinta Avenida, this 119-room urban hotel welcomes families and groups seeking adventure and unforgettable gatherings. Enjoy mid-century modern design, exceptional cuisine, and modern amenities. Whether you prefer exploring Riviera Maya or lounging by the pool, Hyatt Centric has something for everyone. Downtown House guests have access to the Downtown House pool, while Beach House guests can enjoy the Beach House pool and beach access. Dining options include Umi Urban Kitchen and in-room dining at Downtown House, and C Grill at Beach House. Note: Minimum check-in age is 21. The hotel is 100% non-smoking, with a $250 cleaning fee for violations. A daily resort fee of $37. 12 USD applies. During 2025, one dog up to 48 pounds or two dogs up to 24 pounds each are welcome without a pet fee (waiver required). Pets cannot be left unattended.

Smoke detector
24-hour reception
Hotel safe
Currency exchange facilities
Lift access
Terrace
Key Collection: 15:00:00 - 00:00:00
Mobile phone coverage
Wired Internet: no
Check-in hour: 15:00:00 - 00:00:00
Room service
Laundry service
Launderette
Medical service
Wheelchair-accessible
Car park: 30 USD
Garage: no
Check-out hour: 12:00:00
Sun terrace
Gym
Transfer service
Multilingual staff
Newspapers
24-hour security
Bellboy service
Small pets allowed (under 5 kg): 50 USD
Wi-fi
Valet parking
Airport Shuttle
Café
Bar
Restaurant: 3
Poolside snack bar
Show cooking
Swim-up bar
Breakfast room

Shower
Hairdryer
Direct dial telephone
TV
Minibar
Ironing set
Centrally regulated air conditioning
Individually adjustable air conditioning
Safe
Balcony
Wheelchair-accessible
Wi-fi
Toiletries
Make-up mirror
Fan
Smoking rooms: no
Satellite TV
Cable TV

Breakfast and dinner
Breakfast and lunch
Breakfast: 07:00:00 - 12:00:00
À la carte lunch
À la carte dinner
Vegetarian meal
Breakfast a la carte

Fitness

Massage

Outdoor freshwater pool: 1
Sun loungers
Parasols

American Express
MasterCard
Visa
LGTBIQ friendly
Identification card at arrival
Non-smoking establishment
Minimum check-in age: 21

A tourism tax is levied in Mexico and currently amounts to a one-off tax of 224 Mexican pesos or approx. 11 US dollars per person (changes by the authorities are possible at any time, please inform yourself before arrival), regardless of the planned length of stay in the country.
The tax can be paid electronically before departure via the following link: http://www.visitax.gob.mx/sitio/
Alternatively, the tax can also be paid in cash on arrival at the airport. In this case, it is advisable to carry the amount with you in Mexican pesos or US dollars

For scheduled arrivals in the destination area from 04:00 in the morning, the hotel room is only available on the day of arrival from the official check-in time of the respective hotel. The official check-out time of the hotel on the day of departure must also be adhered to. This includes return flights until 3.00 a.m. on the following day. Early check-in or late check-out can be booked via our service team, subject to availability and for an additional charge.