Grand Riviera Princess

The hotel Grand Riviera Princess is located directly by a sandy beach, linked by a free shuttle service. every 15 minutes. At the beach are sun loungers and sun umbrellas free of charge. The town Playa del Carmen is around 10 km away (Cancun around 70 km, Tulum around 72 km). You can find a food store and other shopping facilities approx. 10 km away. It is 10 km from the hotel to the nearest bars and restaurants. Also the nearest disco is around 10 km away. Further entertainment facilities such as a cinema are approx. 10 km away. The following attractions can be reached from the hotel: Xcaret (approx. 17 km away), Xplor (approx. 16 km away) and Río Secreto (approx. 15 km away). For mobility there is a taxi rank and a bus stop (approx. 2 km away). For medical treatment in emergencies there is a hospital around 10 km away. The airport (CUN) is approx. 55 km away. Another airport (TQO) is located approx. 91 km away.

The 3-storey resort consists of a main building and 12 adjoining buildings, and has 674 rooms in total. It is equipped with a 24h reception (check-in from 15:00, check-out until 12:00), a lobby with bar, 2 lifts, an air conditioning, a safe (for free), a coiffeur, a mini market, various other shops, discotheque (open from 22:00 - 02:00), casino (open from 13:00 - 02:00), a theater, a parking area (for free), a security entry system as well as a money changing facility. For the meals, there are 10 restaurants (air-conditioned) and a snack bar. In a total 9 bars, you can relax in good company. WiFi is available for free. For guests dependent on a wheelchair the hotel has a barrier-free access, a wheelchair accessible lift and a number of wheelchair accessible bathrooms. Room cleaning and concierge service are free of charge. Room service, laundry / ironing service and medical service (from 00:00 - 23:59) are available for a fee.

SingleUse Deluxe Junior Suite (Balcony or Terrace):
The rooms are equipped with double bed or king size bed, extra bed (extra bed), baby cot (for free), kettle (for free), minibar (for free), balcony, jacuzzi, internet (for free), safe (for free) and flat screen sat TV as well as centrally controlled air conditioning (from January to December). Bathroom with shower (room size: 43 m²). Towels are changed daily (free of charge). Bed linen is changed daily (free of charge).
SingleUse Deluxe Junior Suite (Balcony or Terrace):

Deluxe Junior Suite (Balcony or Terrace):
The rooms are equipped with double bed or king size bed, extra bed (extra bed), baby cot (for free), kettle (for free), minibar (for free), balcony, jacuzzi, internet (for free), safe (for free) and flat screen sat TV as well as centrally controlled air conditioning (from January to December). Bathroom with shower (room size: 43 m²). Towels are changed daily (free of charge). Bed linen is changed daily (free of charge).
Deluxe Junior Suite (Balcony or Terrace):

SingleUse Deluxe Junior Suite (SwimUp-PoolTerrace):
The rooms are equipped with double bed or king size bed, extra bed (extra bed), baby cot (for free), kettle (for free), minibar (for free), balcony, jacuzzi, internet (for free), safe (for free) and flat screen sat TV as well as centrally controlled air conditioning (from January to December). Bathroom with shower (room size: 43 m²). Towels are changed daily (free of charge). Bed linen is changed daily (free of charge).
SingleUse Deluxe Junior Suite (SwimUp-PoolTerrace):

Deluxe Junior Suite (SwimUp-PoolTerrace):
The rooms are equipped with double bed or king size bed, extra bed (extra bed), baby cot (for free), kettle (for free), minibar (for free), balcony, jacuzzi, internet (for free), safe (for free) and flat screen sat TV as well as centrally controlled air conditioning (from January to December). Bathroom with shower (room size: 43 m²). Towels are changed daily (free of charge). Bed linen is changed daily (free of charge).
Deluxe Junior Suite (SwimUp-PoolTerrace):

Club FamilyRoom (Balcony or Terrace):
The rooms are equipped with double bed or king size bed, extra bed (extra bed), baby cot (for free), kettle (for free), minibar (for free), balcony, jacuzzi, internet (for free), safe (for free) and flat screen sat TV as well as centrally controlled air conditioning (from January to December). Bathroom with shower. Towels are changed daily (free of charge). Bed linen is changed daily (free of charge).
Club FamilyRoom (Balcony or Terrace):

Club FamilyRoom (SwimUp-PoolTerrace):
The rooms are equipped with double bed or king size bed, extra bed (extra bed), baby cot (for free), kettle (for free), minibar (for free), balcony, jacuzzi, internet (for free), safe (for free) and flat screen sat TV as well as centrally controlled air conditioning (from January to December). Bathroom with shower. Towels are changed daily (free of charge). Bed linen is changed daily (free of charge).
Club FamilyRoom (SwimUp-PoolTerrace):

SingleUse Deluxe Suite:
The rooms are equipped with double bed or king size bed, extra bed (extra bed), baby cot (for free), minibar (for free), capsule coffee machine (where applicable, for a fee), balcony, jacuzzi, internet (for free), safe (for free) and flat screen sat TV as well as centrally controlled air conditioning (from January to December). Bathroom with shower (room size: 45 m²). Towels are changed daily (free of charge). Bed linen is changed daily (free of charge).
SingleUse Deluxe Suite:

Double Deluxe Suite (Balcony or Terrace):
The rooms are equipped with double bed or king size bed, extra bed (extra bed), baby cot (for free), minibar (for free), capsule coffee machine (where applicable, for a fee), balcony, jacuzzi, internet (for free), safe (for free) and flat screen sat TV as well as centrally controlled air conditioning (from January to December). Bathroom with shower (room size: 45 m²). Towels are changed daily (free of charge). Bed linen is changed daily (free of charge).
Double Deluxe Suite (Balcony or Terrace):

Single Standard Junior Suite:
The rooms are equipped with extra bed (extra bed), kettle (for free), safe (for free) and flat screen sat TV. Bathroom with shower (room size: 43 m²).
Single Standard Junior Suite:

Junior Suite:
The rooms are equipped with extra bed (extra bed), kettle (for free), safe (for free) and flat screen sat TV. Bathroom with shower (room size: 43 m²).
Junior Suite:

Breakfast from the buffet. All inclusive: breakfast, lunch and dinner. Children`s menus are also available. Welcome Drink, one meal in the a la carte restaurant, free internet, 24 h service, free minibar in your room (limited) and free use of safe (with deposit).

Sports and entertainment: Tennis (for free), billiards (for free), table tennis (for free), fitness (where applicable, for a fee), football, basketball, beach volleyball, aerobics, yoga and pilates. A golf course is in the vicinity of the hotel. Wellness: Spa area with sun terrace, sauna, whirlpool and massages available for a fee. Steam bath available (where applicable for a fee). For the entertainment of young guests there is a children?s play area. Child supervision: mini club for children (from 4 - 12 years), babysitting (for a fee) and activity programme for children from 4 - 12 years (daily). Gaming Room (where applicable, for a fee).

Additional fees may apply for certain facilities, amenities or activities. Some services depend on the local climatic conditions and the season. Languages spoken: English, French and Spanish. Accepted methods of payment: American Express, Visa and Euro / MasterCard.

A tourism tax is levied in Mexico and currently amounts to a one-off tax of 224 Mexican pesos or approx. 11 US dollars per person (changes by the authorities are possible at any time, please inform yourself before arrival), regardless of the planned length of stay in the country.
The tax can be paid electronically before departure via the following link: http://www.visitax.gob.mx/sitio/
Alternatively, the tax can also be paid in cash on arrival at the airport. In this case, it is advisable to carry the amount with you in Mexican pesos or US dollars

For scheduled arrivals in the destination area from 04:00 in the morning, the hotel room is only available on the day of arrival from the official check-in time of the respective hotel. The official check-out time of the hotel on the day of departure must also be adhered to. This includes return flights until 3.00 a.m. on the following day. Early check-in or late check-out can be booked via our service team, subject to availability and for an additional charge.