BlueBay Grand Esmeralda

Discover luxury and relaxation at BlueBay Grand Esmeralda, an exclusive 5-star all inclusive resort in Playa del Carmen, located on the spectacular Caribbean coast of Riviera Maya, Mexico. Immerse yourself in turquoise waters surrounded by lush vegetation and extensive trails in an environment that blends contemporary design with Mayan touches. With 180 hectares of land, our 5-star all-inclusive resort offers the perfect getaway for families, couples, friends, or even business trips. Enjoy the comfort of our 3 pools, savor exquisite dining options in our 6 restaurants, engage in sports activities in our TOP-NOTCH FACILITIES, and let the little ones have fun in the Mini Club. At BlueBay Grand Esmeralda 5*, we ensure that your entertainment and relaxation are guaranteed with a comprehensive entertainment program that includes themed shows, games, and exciting surprises. Your next getaway will be unforgettable with us.

24-hour reception
Mobile phone coverage
Wi-fi
Room service
4 Air conditioning in public areas
Hotel safe
Currency exchange facilities
Cloakroom
Lift access
Shop
Garden
Gym
Café
Bar
Poolside snack bar
Smoking area
Conference room
1 Children's swimming area
Sun loungers
Parasols
Kids' club
Entertainment programme for adults
Entertainment programme for children
Theatre / auditorium
Sauna
Steam bath
Massage
Spa treatments
Hairdressing salon

Shower
Hairdryer
Direct dial telephone
TV
Radio
Minibar
Tea and coffee making facilities
Ironing set
Safe
Wheelchair-accessible
Disability-friendly bathroom: no
Wi-fi
Cot on demand: no
Alarm clock
Extra beds on demand: no
Toiletries
Desk
Fan
Smoking rooms: no
Cable TV
Room size (sqm): 35
Number of bedrooms: 1
Housekeeping

Breakfast buffet: 07:00:00 - 11:00:00
Breakfast
Buffet lunch
Buffet dinner
À la carte dinner
Snacks
Gluten-free meals
Vegetarian meal
All inclusive
Vegan meal

Aqua fit
Banana boating
Jet ski
Diving
Windsurfing
Catamaran sailing
Canoeing
Table tennis
Aerobics
Fitness
Handball
Volleyball
Beach volleyball
Billiards
Golf
Tennis

Massage
Spa treatments

Theatre / auditorium
Kids’ club
Children playground
Indoor freshwater pool: 1
Outdoor freshwater pool: 2
Children’s swimming area: 1
Sun loungers
Parasols
Entertainment programme for adults
Entertainment programme for children

American Express
MasterCard
Visa
Early Check-in
Identification card at arrival
Minimum check-in age: 18

A tourism tax is levied in Mexico and currently amounts to a one-off tax of 224 Mexican pesos or approx. 11 US dollars per person (changes by the authorities are possible at any time, please inform yourself before arrival), regardless of the planned length of stay in the country.
The tax can be paid electronically before departure via the following link: http://www.visitax.gob.mx/sitio/
Alternatively, the tax can also be paid in cash on arrival at the airport. In this case, it is advisable to carry the amount with you in Mexican pesos or US dollars

For scheduled arrivals in the destination area from 04:00 in the morning, the hotel room is only available on the day of arrival from the official check-in time of the respective hotel. The official check-out time of the hotel on the day of departure must also be adhered to. This includes return flights until 3.00 a.m. on the following day. Early check-in or late check-out can be booked via our service team, subject to availability and for an additional charge.