Banyan Tree Mayakoba

The heart of Mexico’s Riviera Maya is home to Banyan Tree Mayakoba, where local traditions and hospitality meet Asian culture. Immersed in a unique tropical landscape of lush mangroves, tranquil waterways, and pristine coastlines, Banyan Tree Mayakoba grants the luxury of connecting with nature. The resort’s world-class dining and wellness program makes it a true sanctuary for the senses, a place for relaxation, rejuvenation, and romance. A Five-Star Forbes and AAA Five Diamond resort, Banyan Tree Mayakoba is nestled within a private gated community linked by canal waterways, offering complete privacy.

24-hour reception
Hotel safe
Currency exchange facilities
Cloakroom
Lift access
Shop
Garden
Terrace
Key Collection: 12:00:00
Mobile phone coverage
Wired Internet
Check-in hour
Room service
Laundry service
Launderette
Medical service
Wheelchair-accessible
Bicycle hire service
Car park
Garage: no
Check-out hour
Sun terrace
Gym
Babysitting service
Multilingual staff
24-hour security
Bellboy service
Small pets allowed (under 5 kg): no
Wi-fi
Local and international calls
Late Check-out
Private pool
Private beach area
Bikes available
Bar
Restaurant: 4
Non-smoking area
Smoking area
Highchairs
Poolside snack bar
Swim-up bar
Air conditioning in Restaurant
Breakfast room

Disability-friendly bathroom: no
Wi-fi
Smoking rooms: no

Breakfast and dinner
Breakfast buffet
Breakfast
À la carte lunch
À la carte dinner
Special dietary options
Hot breakfast
Breakfast served to the table
Picnic
Gluten-free meals
Vegetarian meal
Breakfast a la carte

Jet ski
Sailing
Catamaran sailing
Canoeing
Table tennis
Fitness
Archery
Cycling / mountain biking
Beach volleyball
Golf
Tennis
Paddle tennis
Badminton
Golf practice facility

Hairdressing salon
Hot tub
Sauna
Steam bath
Massage
Spa treatments
Beauty salon
Spa centre

Game room
Kids’ club
Children playground
Outdoor freshwater pool: 2
Children’s swimming area: 1
Sun loungers
Parasols

American Express
MasterCard
Visa
LGTBIQ friendly
Early departure
Identification card at arrival
Deposit on arrival
Non-smoking establishment
Minimum check-in age: 18

A tourism tax is levied in Mexico and currently amounts to a one-off tax of 224 Mexican pesos or approx. 11 US dollars per person (changes by the authorities are possible at any time, please inform yourself before arrival), regardless of the planned length of stay in the country.
The tax can be paid electronically before departure via the following link: http://www.visitax.gob.mx/sitio/
Alternatively, the tax can also be paid in cash on arrival at the airport. In this case, it is advisable to carry the amount with you in Mexican pesos or US dollars

For scheduled arrivals in the destination area from 04:00 in the morning, the hotel room is only available on the day of arrival from the official check-in time of the respective hotel. The official check-out time of the hotel on the day of departure must also be adhered to. This includes return flights until 3.00 a.m. on the following day. Early check-in or late check-out can be booked via our service team, subject to availability and for an additional charge.