Moon Palace Cancun

The hotel Moon Palace Cancún is especially popular with honeymooners and is located in the vicinity of the Moon Palace, a sandy beach, linked by a free shuttle service. from January to December. At the beach, there are sun loungers and sun umbrellas free of charge. The tourist centre is about 21 km away. The town Cancun is around 28 km away (Playa del Carmen around 50 km). The nearest shopping facilities are located approx. 27 km from the hotel, a supermarket can be reached after around 22 km. For evening dancing you will find a nightclub in a distance of approx. 26 km. Further entertainment facilities such as a cinema and a theatre are approx. 28 km away. The following attractions can be reached from the hotel: Tulum (approx. 110 km away), Chichen-itza (approx. 182 km away) and Xochimilco (approx. 1 km away). For mobility during your holiday, there are a taxi rank (around 1 m away), a bus stop (approx. 1 km away) and a car rental company. For medical treatment in emergencies there is a hospital around 15 km away. The airport (TQO) is approx. 160 km away. The hotel and airport are linked by a shuttle (for a fee) 24 h a day. Another airport (CUN) is located approx. 32 km away. Also to the next beach a free shuttle service is available from January to December.

Partially renovated in 2020, the 3-storey spa hotel has 2036 rooms in total. It offers its guests a 24h reception (check-in from 15:00, check-out until 12:00), a lobby with bar, a lift, air conditioning, a safe (for free), coiffeur, kiosk, a mini market, various other shops, discotheque (open from 10:30 - 03:00), theater, a free parking area , a security entry system and a money changing facility. For the meals, there are 12 restaurants (air-conditioned) and a snack bar. In a total 13 bars, you can relax in good company. WiFi is available for free. For guests with physical disabilities the hotel has a barrier-free access, a wheelchair accessible lift and a number of wheelchair accessible bathrooms. Room cleaning, room service and concierge service are free of charge. Laundry / ironing service and medical service are available for a fee.

Deluxe Superior Room (GardenView, Balcony or Terrace):
With fold-up bed as extra bed, baby cot (for free) and balcony or terrace.
Deluxe Superior Room (GardenView, Balcony or Terrace):

JuniorSuite (GolfCourseView, Balcony or Terrace):
With fold-up bed as extra bed, baby cot (for free) and balcony or terrace.
JuniorSuite (GolfCourseView, Balcony or Terrace):

Deluxe Superior Room (SeaView, Balcony or Terrace):
With fold-up bed as extra bed, baby cot (for free) and balcony or terrace.
Deluxe Superior Room (SeaView, Balcony or Terrace):

Deluxe Superior Room (SeaFront, Balcony or Terrace):
With fold-up bed as extra bed, baby cot (for free) and balcony or terrace.
Deluxe Superior Room (SeaFront, Balcony or Terrace):

Room (GardenView, SwimUp-PoolTerrace):
With fold-up bed as extra bed, baby cot (for free) and balcony or terrace.
Room (GardenView, SwimUp-PoolTerrace):

Room (SeaView, Balcony or Terrace Honeymooners):
With fold-up bed as extra bed, baby cot (for free) and balcony or terrace.
Room (SeaView, Balcony or Terrace Honeymooners):

Suite (SeaView, Balcony or Terrace):
With fold-up bed as extra bed, baby cot (for free) and balcony or terrace.
Suite (SeaView, Balcony or Terrace):

Deluxe FamilyRoom (GardenView, Balcony or Terrace):
With fold-up bed as extra bed, baby cot (for free) and balcony or terrace.
Deluxe FamilyRoom (GardenView, Balcony or Terrace):

Breakfast from the buffet. All inclusive: breakfast, lunch and dinner. Children`s menus are also available. Water, soft drinks, coffee and tea, cakes and pastries, small snacks, beer, wine, cocktails, national alcoholic drinks, selected imported spirits , late riser’s breakfast and midnight snacks at certain times. Welcome Drink, one meal in the a la carte restaurant, free internet, 24 h service and free use of safe (with deposit). Earlier check in and later check out possible (according to occupancy / availability).

Sports and entertainment: Tennis (for free), billiards (for free), darts (for free), table tennis (for free), mini golf, basketball, fitness, volleyball, beach volleyball, aerobics and yoga. At the beach different watersport types such as jet skiing, water skiing and speedboat rides are on offer (partly from local providers). A golf course is located in the vicinity of the hotel. Bicycle rental and bicycle storage room (for free). Spa area with sun terrace, sauna, solarium, whirlpool, steam bath and massages available for a fee. Entertainment for adults: activity programme with evening shows and live music. In the outside area of the hotel there is a play area for children. Child supervision: mini club for children (from 4 - 17 years), babysitting (for a fee) and activity programme for children from 4 - 17 years (daily, from January to December). Gaming Room.

Additional fees may apply for certain facilities, amenities or activities. Some services depend on the local climatic conditions and the season. Languages spoken: English and Spanish. Accepted methods of payment: Visa, American Express and Euro / MasterCard.

A tourism tax is levied in Mexico and currently amounts to a one-off tax of 224 Mexican pesos or approx. 11 US dollars per person (changes by the authorities are possible at any time, please inform yourself before arrival), regardless of the planned length of stay in the country.
The tax can be paid electronically before departure via the following link: http://www.visitax.gob.mx/sitio/
Alternatively, the tax can also be paid in cash on arrival at the airport. In this case, it is advisable to carry the amount with you in Mexican pesos or US dollars

For scheduled arrivals in the destination area from 04:00 in the morning, the hotel room is only available on the day of arrival from the official check-in time of the respective hotel. The official check-out time of the hotel on the day of departure must also be adhered to. This includes return flights until 3.00 a.m. on the following day. Early check-in or late check-out can be booked via our service team, subject to availability and for an additional charge.