The Fives Beach Hotel & Residences

The hotel The Fives Beach Hotel & Residences is around 8 km from Playa del Carmen Downtown. A sandy beach is around 50 m from the hotel. At the beach are sun umbrellas free of charge available. The airport (CUN) is approx. 55 km away. The hotel and airport are linked by a shuttle (for a fee). Another airport (TQO) is located approx. 91 km away.

The 4-storey resort consists of a main building and 19 adjoining buildings, and has 634 rooms in total. It is equipped with a reception (check-in from 15:00, check-out until 12:00), a lobby with bar, 20 lifts, an air conditioning, a safe (for free), a shop as well as discotheque. For the meals, there are 10 restaurants (air-conditioned) and a snack bar. In a total 9 bars, you can relax in good company. WiFi is available for free. Room cleaning, room service and concierge service are free of charge.

Deluxe Room (GardenView, Balcony or Terrace):
With double bed or king size bed, extra bed, baby cot (for free), tiled floor, kettle (for free), minibar (for free), internet (for free), safe (for free) and flat screen TV as well as centrally controlled air conditioning. Bathroom with shower.
Deluxe Room (GardenView, Balcony or Terrace):

2 Bedroom Residence Room (GardenView, Balcony or Terrace):
With double bed or king size bed, extra bed, baby cot (for free), tiled floor, kettle (for free), minibar (for free), internet (for free), safe (for free) and flat screen TV as well as centrally controlled air conditioning. Bathroom with shower.
2 Bedroom Residence Room (GardenView, Balcony or Terrace):

3 Bedroom Residence Room (PoolView, Balcony or Terrace):
With double bed or king size bed, extra bed, baby cot (for free), tiled floor, kettle (for free), minibar (for free), internet (for free), safe (for free) and flat screen TV as well as centrally controlled air conditioning. Bathroom with shower.
3 Bedroom Residence Room (PoolView, Balcony or Terrace):

Breakfast from the buffet.

Sports and entertainment: Fitness. Spa area, sauna, solarium, whirlpool, steam bath and massages available for a fee. Entertainment for adults: activity programme. In the outside area of the hotel there is a play area for children. Child supervision: mini club for children (from 4 - 12 years).

Additional fees may apply for certain facilities, amenities or activities. Some services depend on the local climatic conditions and the season. Languages spoken: English and Spanish. Accepted methods of payment: Visa and American Express.

In Mexico, a tourism tax is levied and is currently a one-time fee of 283 Mexican pesos or approximately 21 US dollars per person (changes by the authorities are possible at any time, please check before your arrival), regardless of the planned length of stay in the country.
The tax can be paid electronically before departure using the following link: http://www.visitax.gob.mx/sitio/
Alternatively, the tax can also be paid in cash upon arrival at the airport. It is advisable to carry the exact amount in Mexican pesos or US dollars.

For scheduled arrivals in the destination area from 04:00 in the morning, the hotel room is only available on the day of arrival from the official check-in time of the respective hotel. The official check-out time of the hotel on the day of departure must also be adhered to. This includes return flights until 3.00 a.m. on the following day. Early check-in or late check-out can be booked via our service team, subject to availability and for an additional charge.