Moon Palace The Grand - Cancun

The hotel Moon Palace - The Grand, especially popular with honeymooners, is located in the vicinity of its own sandy beach, linked by a free shuttle service. At the beach are sun loungers and sun umbrellas free of charge available. The nearest town is Cancun Airport. In the vicinity of the hotel are a number of shopping facilities and a supermarket. In the evening, you can go dancing in a nightclub in the hotel’s surroundings. For mobility there is a taxi rank and a car rental company. The airport (CUN) is approx. 32 km away. The hotel and airport are linked by a shuttle (for a fee) 24 h a day. There is also a shuttle to city center (for a fee).

The 4-storey spa hotel consists of a main building and 9 adjoining buildings, and has 1316 rooms in total. It is equipped with a reception (check-in from 15:00, check-out until 12:00), a lobby with bar, 22 lifts, an air conditioning, a safe (for free), a kiosk, a mini market, various other shops, a sky bar (open from 18:30 - 23:00), discotheque (open from 22:00 - 03:00), a theater, a parking area (for free), a security entry system as well as a money changing facility. For the meals, there are 10 restaurants (air-conditioned) and a snack bar. In a total 12 bars, you can relax in good company. WiFi is available for free. For guests with physical disabilities the accommodation provides a barrier-free access, a wheelchair accessible lift and a number of wheelchair accessible bathrooms. Room cleaning, room service and concierge service are free of charge. Laundry / ironing service and medical service are available for a fee.

GrandDeluxe Room (GardenView, Balcony or Terrace):
With balcony.
GrandDeluxe Room (GardenView, Balcony or Terrace):

Grand Room (GardenView, SwimUp-PoolTerrace):
With balcony.
Grand Room (GardenView, SwimUp-PoolTerrace):

Grand FamilyRoom (GardenView):
With balcony.
Grand FamilyRoom (GardenView):

Breakfast from the buffet.

Sports and entertainment: Tennis (for free), billiards (where applicable, for a fee), darts (where applicable, for a fee), table tennis (where applicable, for a fee), mini golf, football, basketball, fitness, beach volleyball, aerobics, yoga and pilates. A golf course is in the vicinity of the hotel. Bicycle rental, bicycle storage room (for free) and guided bike tours (for free). Solarium free of charge. Spa area with sun terrace, sauna, whirlpool, steam bath and massages available for a fee. Entertainment for adults: activity programme with evening shows and live music. For the entertainment of young guests there is a children?s play area. Child supervision: mini club, babysitting (for a fee) and activity programme for children from 4 - 12 years (daily from 09:00 - 22:00). Gaming Room.

Additional fees may apply for certain facilities, amenities or activities. Some services depend on the local climatic conditions and the season. No alcoholic beverages in this hotel. Languages spoken: English and Spanish. Accepted methods of payment: Visa, Euro / MasterCard and American Express.

A tourism tax is levied in Mexico and currently amounts to a one-off tax of 224 Mexican pesos or approx. 11 US dollars per person (changes by the authorities are possible at any time, please inform yourself before arrival), regardless of the planned length of stay in the country.
The tax can be paid electronically before departure via the following link: http://www.visitax.gob.mx/sitio/
Alternatively, the tax can also be paid in cash on arrival at the airport. In this case, it is advisable to carry the amount with you in Mexican pesos or US dollars

For scheduled arrivals in the destination area from 04:00 in the morning, the hotel room is only available on the day of arrival from the official check-in time of the respective hotel. The official check-out time of the hotel on the day of departure must also be adhered to. This includes return flights until 3.00 a.m. on the following day. Early check-in or late check-out can be booked via our service team, subject to availability and for an additional charge.